Volunteer FAQs

Volunteers Sponsored By

Q: When is the 2012 Travelers Championship?
A: The Travelers Championship is located in Cromwell, CT at TPC River Highlands and will take place June 18 – June 24, 2012. Please visit www.TravelersChampionship.com to get directions to the course.

Q: Where can I sign up to volunteer?
A: Click Here to register now to volunteer for the 2012 Travelers Championship.

Q: Where can I learn about the different volunteer opportunities?
A: Click Here for more information on our tournament volunteer committees.

Q: How many shifts should I sign up to volunteer for?
A: We recommend that all volunteers work a minimum of two shifts throughout the week. Each shift is approximately 5-6 hours long.

Q: If I have volunteered previously, do I need to sign up again?
A: Yes, every volunteer must register individually each year. You can choose to use your username and password from previous years and then your contact information should be pre-populated.

Q: Where can I find my username and password from previous years?
A: Please email us at volunteers@travelerschampionship.com and we can look up your username and passwords.

Q: Where do I have to pay to volunteer?
A: The Travelers Championship has one of the lowest volunteer packages on the PGA TOUR. We ask that our volunteers purchase a package to continue to support the community through charitable contributions. A 100% of our net proceeds are donated to charity. In 2011, the Travelers Championship donated in excess of $1 million that benefited more than 100 charities throughout New England. As a thank you for your support, we continue to add value to the volunteer package and experience.

Q: I have completed my registration but have not received any information on my committee(s) or shift time(s)?
A: In order for a registration to be considered “complete”, all volunteers must pay for their volunteer package. Once you have purchased your package, you will then be contacted by the chairman and placed into your committee(s) and shift time(s).

Q: I have completed my registration but am still receiving emails that my registration is not complete?
A: If you are still receiving email notifications that your registration is incomplete, that usually means one of two things. First, that you have not purchased your volunteer package. As stated above, a “complete” registration requires the volunteer to purchase a package. Or it means that you have two registration forms (one complete, one incomplete). This can happen if you start filling out one form and then log in at a different time and start completing another registration form. If you keep receiving these notifications, please email us at volunteers@travelerschampionship.com and we can help identify the problem.

Q: Where can I pick up my volunteer package?
A: The package distribution dates and locations will be announced at a forthcoming date on our website. They will take place in either the Hartford or Rocky Hill area in May and June. All volunteers are expected to attend one of these distributions to pick up their items.

Q: Does my committee require training sessions?
A: Volunteers will be contacted directly by their chairman about a specific mandatory committee training. All volunteers will go through customer service training when they pick up their items at the package distributions. The chairman will also be on site during the package distributions to answer any specific committee questions which may arise.

Q: What do I have to wear during the tournament?
A: The Travelers Championship is a televised, professional sporting event, so it is important for our volunteers to meet the standards of professional golf. Volunteers are expected to where khaki colored pants, shorts, skorts, capris or slacks with the red golf polo and hat or visor that they are given in their volunteer package. All volunteers must wear the 2012 golf polo as the golf polo’s from previous years are not allowed.

Q: Where do I park once I arrive on site?
A: All volunteers are given a parking pass to park in the Lot B parking lot. Unless otherwise noted by your chairman, volunteers will then proceed to the volunteer villa, where they will check in for their scheduled shift. Please remember that it will take approximately 25 minutes from the time you park until the time you arrive at your scheduled post.

Q: When is the volunteer party?
A: The volunteer party date and location will be announced at a forthcoming date on our website. Please remember that in order to get into the party, volunteers MUST present their volunteer badge. Unfortunately, guests are not permitted to attend the party.

If you have any additional questions, please email us at volunteers@travelerschampionship.com.